Refund and Returns Policy

## Return & Refund Policy Your satisfaction is our priority. – **Returns:** We accept returns within 14 days of delivery. Items must be unused and in original packaging. – **Refunds:** Once we receive your return, we’ll process a refund to your original payment method within 5–7 business days. – **Damaged Items:** If your product arrives damaged, contact us with photos within 72 hours of delivery and we’ll send a replacement or issue a refund. To start a return, email us at contact@pawsyfurfriend.com with your order number and the reason for return.